Your assistance is sought to report information on: 

• Smuggling activities, illicit manufacture, trafficking or possession of dangerous drugs or controlled chemicals, pirated or counterfeit goods, duty-not-paid cigarettes, liquor or illicit fuel etc.;
• Handling of proceeds derived from smuggling or drug trafficking activities; and
• Goods or services with false trade descriptions, unfair trade practices, safety of consumer goods, safety of toys and children"s products, use of inaccurate weighing and measuring equipment in the course of trade, and operating a currency exchange or remittance service without a licence etc.

You are encouraged to report information to us by:

1. Crime-reporting Hotline
   (852) 182 8080 / (852) 2545 6182
2. Crime-reporting Email
   crimereport@customs.gov.hk
   (This email is only used for crime reporting.For general enquiry, please send an email to customsenquiry@customs.gov.hk.)
3. Online Crime Report Form
   
   (Please access the Online Crime Report Form through the hyperlink or QR code.)
4. Report Form designed for Unfair Trade Practices and False Trade Descriptions (TCB921e)
5. Crime Report (CED358)
6. Fax
   (852) 2543 4942
7. Mail
   Commissioner of Customs and Excise
   G.P.O. Box No. 1166

All information provided will be kept in confidence.

Reward Scheme

Rewards may be offered to registered informers with information under reward scheme and leading to seizures and arrests.

Please call (852) 182 8080 / (852) 2545 6182 for further enquiries.