Performance Pledges

We are a progressive and forward-looking Customs organization, which contributes to the stability and prosperity of the community. We act with confidence, serve with courtesy and strive for excellence.

We pledge to provide an efficient, courteous and professional service to the public in respect of the following areas:

• anti-smuggling;
• revenue protection and collection;
• anti-narcotics;
• intellectual property rights protection;
• trade controls; and
• consumer protection.

Performance Standards and Targets

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