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May 2023 Vol. 67
May 2023 Vol. 67
Consumer Protection

False claim on mileage reading of second-hand vehicles

False claim on mileage reading of  second-hand vehicles Since travel mileage is one of the important factors in determining the market value of a second-hand vehicle, there were a number of cases related to car dealers who supplied second-hand vehicles with false travelling mileage reading in order to increase the market values. Apart from violating the Trade Descriptions Ordinance, it might cause harm to road users due to concealment of actual vehicle condition. Hong Kong Customs attaches great importance to the protection of consumer rights and adopts a multi-pronged strategy to combat this malpractice. On top of taking enforcement actions and prosecuting unscrupulous traders, Hong Kong Customs also promotes compliance among traders and raises consumers' awareness through education and publicity, e.g. a related promotional video is now available on the Hong Kong Customs website and its social media accounts.