■Single Window-bot” in the TSW promotional video
Trade Single Window (TSW) Phase 2 services which enable the trade to lodge 14 additional types of trade documents through a one-stop platform were successfully rolled out on 15 May this year. To enhance user experience, various brand new functions, including “User Pool”, full support for the “iAM Smart” platform and “submission of multiple applications”, are introduced.
The Office of Trade Single Window Operation (OSWO) of Customs has widely promoted the benefits of the TSW by providing on-site support to companies, organizing seminars and conducting media interviews. The energetic mascot, “Single Window-bot”, even appeared on a new promotional video clip and introduced the advantages of the TSW in a lively manner.
The remaining 14 more types of trade documents under Phase 2 will be rolled out by the first quarter of 2024.